SHIPPING & RETURNS
Tracking your order
Want to know how your order is progressing? Feel free to email us or whats app us on 07960 755639; you just need your sales order number and email address.
Changing your delivery date
You can change your delivery date by emailing us you just need to quote your order number.
Return & Exchange Policy
Ordered the wrong item? Or not happy with the product? Simply contact us within 14 days from the day after delivery to return your order.
Email us your order number and the reason for the return
We'll get back to you within 48 hours to authorise the return.
You can then send the product back to us via a secure courier. You’ll need to arrange and pay for the courier, you should also make sure the product is insured with the courier and securely packaged for the journey.
Once we've received the product back we’ll check it over and then contact you with the next steps.
If the item has been used we will only make a partial refund to cover the diminished value of the product.